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Infrastructure Modernization sets up Tamimi Markets for Business Growth across Sectors

CUSTOMER PROFILE

Tamimi Markets is one of Saudi Arabia’s fastest-growing grocery chains, and Saudi shoppers have awarded the company a Top 100 Saudi Brand five times in the last six years. Our goal is to be the best supermarket in the kingdom, focusing on customer service, quality, freshness, variety, and reasonable prices every day.

For many Saudis and expatriates, Tamimi Markets is their preferred supermarket. Our spacious, well-stocked, and affordably priced supermarkets stock the best local and regional brands, as well as a diverse assortment of excellent vegetables, meats, fish, cheeses, and home items.

Tamimi Markets is a Saudi Arabian corporation with headquarters in Al Khobar and is a subsidiary of the Tamimi Group, which is located in Dammam. We presently have over 20 supermarkets in Saudi Arabia, including Al Hasa, Al Khobar, Aqrabiyah, Dammam, Doha, Jeddah, Jubail, and Riyadh, with plans to more than double our store count by 2020.

PROBLEM STATEMENT

Tamimi Markets encountered the following challenges which inclined them to evaluate and leverage public cloud platforms:

1.With rapidly growing business in the KSA Region, Tamimi Markets data center was unable to keep up with the pace. It was getting expensive to scale, with a large upfront capital required for scaling the data center and time consumed in placing the orders for the hardware and its delivery.
2.Customer needed to save the upfront capital to be invested scaling up the existing on-premise data center.
3.Customer used various reports on a daily, weekly and monthly basis which took a while to be generated in their existing SAP systems.
4.Customer needed a scaled up and flexible infrastructure for their existing SAP environment without any time delay and with a quicker go to market strategy.
5.Last challenge for Tamimi Markets was that this deployment of their IT Ecosystem on cloud was the very first experience for them, which had to be allayed by seamless delivery and swift migration from on premise to AWS.

SOLUTION HIGHLIHGTS

Tamimi Markets Infrastructure is running on AWS Cloud, where various AWS services have been deployed with respect to the customer Requirement such as CloudTrail, CloudWatch, IAM in order to protect data, restrict Access, monitoring of security related activities and generate automated responses.

Tamimi used AWS CloudTrail in order to enable Governance, Auditing and compliance monitoring. CloudTrail helped Tamimi to record each API activity and made sure that every API is written to a log. Similarly, AWS CloudWatch was implemented for monitoring the resources which are being used and maintaining them accordingly. It helped them in collecting logs and metrics data. Also, AWS IAM enabled the customer to securely control access to the AWS resources which have been deployed, this service helped them to manage number of users and creating groups to manage different kind of users.

Each EC2 instance has an attached Elastic Block Store (EBS) volume, a high-performance block storage service designed for use with Amazon EC2 for both throughput and transaction intensive workloads at any scale. This pairing of EC2 instances and EBS Volumes resides safely in the AWS Virtual Private Cloud (VPC). The VPC then provisions a logically isolated section of the AWS Cloud where the resources were launched in a defined virtual network. The VPC was divided into a public subnet and three private subnets, where each private subnet was host to its own inter-related suite of applications.

Tamimi Markets also used other services of AWS like CloudTrail which enables governance, compliance, operational auditing and risk auditing along with a service for monitoring and observability named Amazon CloudWatch. Finally, AWS Systems Manager was setup for Tamimi Markets for visibility and control of infrastructure on AWS. AWS Systems Manager also provided a unified user interface so that Tamimi Markets’s personnel can view operational data from multiple AWS services thereby allowing them to automate operational tasks across varied AWS resources.

BENEFITS DELIEVERED TO CUSTOMER

  • Successful setup of the end-to-end SAP infrastructure on AWS
  • Seamless authentication of users without causing any disruption or change in the way applications were being accessed earlier
  • Successful setup of CloudWatch and CloudTrail Services along with appropriate metrics for monitoring the infrastructure. Also, various alarms for different thresholds were setup for these metrics.
  • Successful configuration of snapshot backup for all the virtual machines in the AWS infrastructure environment.
  • An approximate reduction of about 20% in the maintenance costs and overhead costs for Tamimi’s SAP Environment setup on AWS
  • A complete change to focus on the OPEX model from a CAPEX model which lowered the TCO by nearly 35%
  • Complete backup of the entire system at the lowest cost possible for Tamimi Market.
  • Complete transition from a CAPEX Model of payment to the OPEX Model instead thereby changing the focus to monthly payments for the services used.
  • Complete management of the various access to AWS services and resources securely. Configured IAM with various users and groups with designated permissions.
  • Achieved 100% successful test results for alpha, beta, user-acceptance and stress test scenarios and subsequent use cases.
  • Ensured 100% business continuity for Tamimi Markets through 24/7 Managed Support Services rendered by Citrus Consulting Services.

Project Info