Customer Success Stories
Managed Support Services Modern Information Technology
24/7 Managed Services for one of the largest B2B Financial Institution in Africa
Citrus Consulting Services Ensures 24/7 Managed Services for one of the largest B2B Financial Instit
Managed Support Services Modern Information Technology
8/5 Managed Support for Microsoft CSP Program in MEA region
Citrus Consulting Enables 8/5 Managed Support for Microsoft CSP Program in MEA region
Information and Cybersecurity Managed Support Services Modern Information Technology
24/7 Managed Security Center for one of the largest B2B Financial Institution in Africa
Citrus Consulting Services Enables 24/7 Managed Security Center for one of the largest B2B Financial
Managed Security Services
Information security services span client’s IT network, endpoints, vulnerability management, monitoring and analysis. We help our clients to bridge people, processes and technology gaps through our 24X7 managed support services. To meet our client’s specific requirements, we have built a comprehensive portfolio of our managed support services.
We help businesses to tailor their security needs, get return on investment and build a managed security program that fits their security tolerance level by offering tiered level services. All tiers leverage Citrus’s proven combination of people, process and technology to identify emerging threats and real-time attacks.
Explore the Features
What We Offer
To ensure that our client’s business critical applications are available and secure, MSS-security provides 24X7 management services through skilled engineers of the team. These services include:
Proactive monitoring
Incident management
Change management
Problem management
Patches/ Upgrades/ Fixes
Configuration backup
Restoration
License management
Why Citrus ?
- Detection, monitoring, investigation and management of threats (security events generated, parsed, triggered, or observed from your managed technologies).
- Proactive Threat Hunting.
- Monitoring and alerting of the system health of all managed technologies.
- Average uptime of 99.999%.
- Customized monitoring & reporting to match customer needs.
- Geography specific intelligence data.
- Regular operational reporting through the HG Portal, visualized dashboards, and automated monthly reports.
- Highly qualified team with many years in cybersecurity experience and certifications.
- Industry wide experience in various verticals.
- Backed up by cybersecurity research & development team.
Our Practices
Managed SOC
We defend your organization 24X7 and 365 days from the increasing scores of sophisticated and targeted cybercrime threats through our managed security operations center. Our MSS SOC services helps you to escalate security events as necessary with context-aware alerting and ease the burden on your internal teams by entrusting us with log monitoring and analysis.
Vulnerability Assessment and Remediation
Citrus Consulting Managed Security Vulnerability Program Life Cycle is based on industry best practices and decades of domain experience in the field of cyber security and compliance. The structure provides a repeatable and sustainable model giving clients the flexibility to meet both peak load and emergency assessment requirements.
Device Management
Your security technologies must be continuously monitored, tuned and updated to maintain their health and availability. Citrus Consulting device management takes on this burden for you with experts that can support both leading security vendor products in existing environments and new deployments.
Our Expertise
- 24/7 SOC monitoring, Incident Analysis and investigation
- Proactive threat hunting as needed to validate zero-day dynamically evolving threats
- Custom Use case development
- Integrated threat intelligence
- Real-time SIEM heath check monitoring & Alerting
- Preventive maintenance health checks
- Software Updates and bug fixes
- Managed next-gen firewall to analyze, monitor and block malicious traffic inbound and outbound company’s network
- Configuring new traffic policies, security policies, IPsec VPN and SSL VPN
- Regular traffic reporting and summary
- Preventive maintenance health checks
- Software Updates and bug fixes
- Fully managed endpoint detection with customized response policies
- Comprehensive, real-time endpoint visibility providing quick identification and validation of potential threats with immediate response capabilities
- Integrated threat intelligence
- On-demand security and compliance reports
- Preventive maintenance health checks
- Software Updates and bug fixes
- Managed Web Application firewall to defend critical web resources
- Configuration Review and ongoing configuration management
- Maximize web application security effectives with ongoing tuning
- Preventive maintenance health checks
- Software Updates and bug fixes
- User Session monitoring and user access reporting.
- Managing assets and identities onboarded
- Preventive maintenance health checks
- Software Updates and bug fixes
- Managed detection of data exfiltration attempts through network, mail and endpoints
- False positive analysis and DLP policy tuning
- Weekly and monthly incident reports
- Preventive maintenance health checks
- Software Updates and bug fixes
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